How to use Facebook groups in a content strategy?
Conversations in Facebook groups + content = more
engagement?
Yes, in this post we are going to see how to use the
conversations of Facebook groups so that the new content you generate has more engagement.
Let's get to the point but first, let's remember very
briefly, the 3 types of Facebook groups that exist.
Types of groups on Facebook
These are the different types of groups on Facebook:
1.
Public groups.
2.
Private groups.
3.
Secret groups.
We go with them.
1.- Public groups
The group is visible to everyone and you can see what is
published in them.
Everyone can join it (with or without administrator
approval) and invite other users to join as well.
2.- Private groups
The group is visible but not the content published in it.
This group is only accessible to its members.
3.- Secret groups
The group is not visible to anyone who does not belong to it
and does not appear in the search engine results.
It can only be reached through an invitation and only the
people inside can see the contents.
Why should you consider creating Facebook groups?
If we start listing the reasons for opening a group on
Facebook, we will find as many as people and brands, probably.
Since it is possible that you are not managing any, I
propose that we list several of those reasons, because you may identify with
one of them and be encouraged to open one.
Reasons for brands to create Facebook groups
1.- Reach more fans and in a warmer way
We are in a continuous complaint that revolves around the
limited scope of fan pages it is not easy to stimulate them and ensure that the
content is shared by fans.
Even those of us who are dedicated to this are not very
active with the publications that our colleagues' pages make.
Publishing in a group does not ensure that you
have more engagement with your community, but relationships between
people tend to feel more natural.
With a public group, you will surely get better interactions,
since every time you post an entry, a notification arrives at the members of
the group.
2.- Engaging dialogue in a taboo community
There are communities of users who follow a page and consume
the content published on it, without showing more interaction than clicking on
the entry.
Thanks to the functionality of linking a fan page with
its group, Buy Facebook Likes you can reach them more Likes for your page in a more
intimate environment.
Create for them a secret group in which they feel safe and
can express themselves freely.
Can you think of a community that fits here?
Years ago I worked with a Bayer product for constipation.
We had a community of over 25,000 fans, a mostly female
audience.
The fan page statistics showed that our content liked, the
same thing that happened with the blog but they did not speak.
The comments appeared dropper.
What happened is that nobody likes to talk about whether or
not you are constipated, or what your bowel movements are like.
What I would have given then to be able to link the fan page
to a secret group!
User reasons to create Facebook groups
1.- Work on your brand
At a professional level, we are not a few freelancers who,
with or without fan page, more likes for Facebook page as a way to enhance our brand.
It is very useful to interact with other professionals in
our sector and to offer a forum for debate on a specific topic.
2.- Solve doubts for your students
At the height of e-Learning and online courses, having a
private group that supports students helps a lot in solving their doubts.
You may not be sure whether to make the group public or not,
to finish deciding, keep in mind that:
·
If your students feel reluctant to
express their questions this will not help you.
·
You have to look for other people in
your target to read it and feel like training. This is in your favor, but
not in that of your current students.
It's up to you.
3.- Unite people under the same ideology, with something in
common or with the same objective
Here fit all the generic Facebook groups we know.
For example:
·
Those born in the same place.
·
Beer lovers.
·
Those who want to buy and sell
something.
·
Those oriented to political
ideologies.
Now that we have seen what to use Facebook groups for, let's
go one step further.
How can we use the information of the Facebook groups in
Content Marketing strategies?
Facebook groups are a digital space for debate and that has
a lot of value because each comment comes from a specific person with specific
characteristics that you know to their Social Media
Marketing.
From the contributions that users make, you can obtain
valuable information that you can transform into the content of
value for your community.
For example, you can create posts by solving your questions
or addressing a specific topic.
How to make Facebook groups dynamic and generate valuable information
for your content strategy?
The first thing you need is a dynamic and participatory
group that generates its content and interacts with each other.
1.- Do not allow links to your posts
We already know that many Facebook groups end up becoming a
post repository.
So, if you want to manage a useful group for everyone and
not a showcase in which to post articles, work with other content, but not with
the own links that the self-search looks for.
At this point, I want to ask you a question to answer in the
comments at the end.
2.- Publish and ask for an opinion on a topic
It usually generates engagement to explain something that
has happened to you personally and ends with a Call to Action that
provokes comments in the publication.
For example, you can raise something that you must decide
about one of your clients and end up saying: "What would you do in my
place?"
3.- Eliminate spam as soon as you can
The sooner you delete the publications that have nothing to
do with the group's theme, the better because the less time the community's
discomfort will last.
Also, I recommend that you warn in public that the rules of
your group do not allow publications of this style, remind them to read them
again.
4.- Take advantage of the doubts expressed by members of
Facebook groups
These contributions are of great value!
From them, a nice debate can be generated in which everyone
participates.
And you, take advantage of all those inputs to create useful content for them, that you will publish or spread on your blog or your social networks.
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